{"id":630,"date":"2025-02-28T14:49:11","date_gmt":"2025-02-28T14:49:11","guid":{"rendered":"https:\/\/new.nnvo.nl\/?page_id=630"},"modified":"2025-02-28T14:55:07","modified_gmt":"2025-02-28T14:55:07","slug":"klachtenregeling","status":"publish","type":"page","link":"https:\/\/nnvo.nl\/en\/klachtenregeling\/","title":{"rendered":"Complaints procedure"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"630\" class=\"elementor elementor-630\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4b87d9 e-con-full e-flex e-con e-parent\" data-id=\"f4b87d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32f9ad6 elementor-widget elementor-widget-image\" data-id=\"32f9ad6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2426\" height=\"542\" src=\"https:\/\/nnvo.nl\/wp-content\/uploads\/2025\/02\/nl-header-7.png\" class=\"attachment-full size-full wp-image-637\" alt=\"\" srcset=\"https:\/\/nnvo.nl\/wp-content\/uploads\/2025\/02\/nl-header-7.png 2426w, https:\/\/nnvo.nl\/wp-content\/uploads\/2025\/02\/nl-header-7-600x134.png 600w, https:\/\/nnvo.nl\/wp-content\/uploads\/2025\/02\/nl-header-7-300x67.png 300w, https:\/\/nnvo.nl\/wp-content\/uploads\/2025\/02\/nl-header-7-1024x229.png 1024w, https:\/\/nnvo.nl\/wp-content\/uploads\/2025\/02\/nl-header-7-768x172.png 768w, https:\/\/nnvo.nl\/wp-content\/uploads\/2025\/02\/nl-header-7-1536x343.png 1536w, https:\/\/nnvo.nl\/wp-content\/uploads\/2025\/02\/nl-header-7-2048x458.png 2048w\" sizes=\"(max-width: 2426px) 100vw, 2426px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbf309f e-flex e-con-boxed e-con e-parent\" data-id=\"dbf309f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aef5a1f elementor-widget elementor-widget-heading\" data-id=\"aef5a1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complaints procedure<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28cf66c elementor-widget elementor-widget-text-editor\" data-id=\"28cf66c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ben je niet tevreden over de dienstverlening van NNVO? Dan kun je een klacht indienen. We komen graag tot een oplossing. In onze klachtenregeling vind je alle informatie.<\/p><p>Deze regeling heeft betrekking op algemene klachten. De procedure voor klachten en geschillen over examens vind je in het <a href=\"\/en\/examenreglement\/\">NNVO-examenreglement<\/a>. De procedure voor klachten over de wijze waarop NNVO met persoonsgegevens omgaat, vind je in het <a href=\"\/en\/privacyreglement\/\">privacyreglement<\/a>.<\/p><p>Deze klachtenregeling geldt tevens voor ongewenst gedrag zoals pesten, agressie, ongewenste intimiteiten en discriminatie. Je kunt je in dat geval ook rechtstreeks wenden tot de <a href=\"https:\/\/onderwijsgeschillen.nl\/commissie\/landelijke-klachtencommissie-onderwijs-lkc\" target=\"_blank\" rel=\"noopener\">Landelijke Klachtencommissie Onderwijs<\/a> (LKC).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-659bffd elementor-widget elementor-widget-button\" data-id=\"659bffd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/wp-content\/uploads\/2025\/02\/Klachtenregeling_NNVO_def_07-12-2022.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Pdf klachtenregeling<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Klachtenregeling Ben je niet tevreden over de dienstverlening van NNVO? Dan kun je een klacht indienen. We komen graag tot een oplossing. In onze klachtenregeling vind je alle informatie. Deze regeling heeft betrekking op algemene klachten. De procedure voor klachten en geschillen over examens vind je in het NNVO-examenreglement. De procedure voor klachten over de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-630","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klachtenregeling - NNVO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nnvo.nl\/en\/klachtenregeling\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klachtenregeling - NNVO\" \/>\n<meta property=\"og:description\" content=\"Klachtenregeling Ben je niet tevreden over de dienstverlening van NNVO? 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